Privacy Policy

WiseSender respects your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, and share information when you use our WhatsApp API services.

1. Data We Collect

Business and account details (name, email, phone, company name).
WhatsApp Business Number IDs, message templates, and logs.
Billing and usage data related to the services you use.

2. How We Use Data

We use collected information to provide WhatsApp messaging services, manage accounts, and comply with Meta’s platform requirements.

3. Data Sharing with Meta

We share certain information with Meta Platforms, such as message templates, metadata, and WhatsApp Business Number IDs, to enable WhatsApp API functionality. Meta may process this data in accordance with its Privacy Policy.

4. Vendor and User Consent

Vendors are required to ensure that their customers have provided valid consent to receive WhatsApp communications.

5. Data Retention

We retain data only as long as necessary to deliver services or meet legal obligations. You may request data deletion by contacting us.

6. Security

WiseSender applies reasonable technical and organizational measures to safeguard your information from unauthorized access or misuse.

7. Your Rights

You may access, correct, or request deletion of your data by emailing our support team.

8. Policy Updates

This policy may be updated periodically to reflect legal or platform changes, including Meta’s latest Developer Policies.

Last Updated: November 2025